The day after it expires
The phone lights up. Nobody asks what you actually need.
The minute a listing comes off the market, the calls start, usually the same pitch from people who have never seen the property. Meanwhile the real questions go unanswered: hold or sell, lease it up first, what the loan date means, and what the next insurance renewal will do to the numbers.
We do it the other way around: one message, one point of contact, and questions about your situation before anyone pitches anything.